BanQuet Target

F&B Department

BanQuet Operation

Banquet is one of the departments under the auspices of the F & B Dept of serving a meal in bulk, from all forms of service. Can be determined in accordance with customer demand.

History

The idea of banqueting is ancient (see Sellisternium, Belshazzar's Feast, and Mead halls) In the sixteenth century a banquet was very different from our modern perception and stems from the medieval 'ceremony of the void'. After dinner the guests would stand and drink sweet wine and spices while the table was cleared, or ‘voided’ (Later in the seventeenth century ‘void’ would be replaced with the French ‘dessert’). During the sixteenth century, guests would no longer stand in the great chamber whilst the table was cleared and the room prepared for entertainment, but would retire to the parlour or banqueting room.

BanQuet Target
Among others, are able to penetrate the target receipts that have been determined by the hotel management. Guests can bring in as much as possible with the best service from the hotel. Able to promote all of the facilities owned by a hotel ballroom. Able to lift the image of the hotel to the world with a higher level. Can be as good and excellent media for guests to held a particular event in the banquet that much.

How do I get the above targets are met. 1. We as a supervisor, should be able to find work capacity and scope of work as a Banquet Supervisor.
2. We must know that there are people in the organization structure of hotel and banquet in particular and their responsibilities of each.
3. We must be able to master all the knowledge of F & B in particular halls.
4. We must  be able to line managers responsible for and able to delegate tasks to employees operating properly.
5. We must be able to synergize your comments and suggestions we received, both from superiors and subordinates as well as of the guests dance in particular.
6. We must be able to relate well to the guests at the Banquet and the organizers of the event in particular.

Leadership

Leadership is a process in performing the direction and influence to a person or group of people that can participate in achieving the general objectives / specific.

Functions of Leadership

     * Taking the decision
     * Develop information
     * Maintain and develop member loyalty
     * Giving impetus and encouragement to members
     * Responsible for all activities of activities
     * Conduct oversight of the implementation of activities
     * Giving the award to members who excel

Factors - Factors Affecting Leadership Behavior

According to Mary Parker Follett, there are three variables that affect leadership styles are:

     * Leaders
     * The ability and leadership qualities
     * Followers or subordinates ability and quality of followers in the  receiving direction from their leaders.

     * situation

In general, the main tasks a leader in the organization include:
a. Exercising managerial functions, namely the form of principal activities include the implementation of:
- Preparation of Plans
- Drafting of Organizational Control Organization Assessment Briefing
- Reporting
b. Encourage (motivate) subordinates to work hard and diligently
c. Fostering subordinates in order to take responsibility for each task are
good
d. Fostering subordinates in order to work effectively and efficiently
e. Creating a good working climate and harmonious
f. Develop management functions in both
g. Being a good driver and can be a source of creativity
h. Being a representative in developing relationships with outsiders

Leadership style is basically implies as an embodiment of a leader's behavior concerning his ability to lead.

I prefer the style with employee orientation receipts because we can better be close to our employees. We can read characters from each of our subordinates while they work.

Banquet Server Assignment

A banquet server is responsible for preparing the tables and banquet area before guests arrive, effectively serving a number of different dishes and courses to guests during a meal, and clearing the tables and banquet area after the guests depart. Banquets are most often held at hotels, resorts, or private clubs for large events and parties. This means that there may be 100 or more guests to be efficiently and pleasantly served during the course of an event. A banquet server effectively tends to those needs, with duties similar to a restaurant waiter but working in a more team-focused way.
The responsibilities of a banquet server begin before the guests arrive. Prior to the event beginning, servers will prepare the banquet area for the event. This typically involves setting out linens on tables, setting silverware and napkins on the tables, as well as preparing anything else that may eventually be set at the tables, such as salt, pepper, or bread and rolls. While a banquet server will not necessarily cook or prepare any of the food, he or she should become familiar with the menu and the dishes being served to better assist guests with questions about the meal.

Task Banquet Attendant (Server)
a) Following the daily briefings held by the head waiter
b) Undertake table set-up
c) To prepare for each event
d) Provide for each event
e) Cleaning of dirty equipment
f) Maintain equipment banquet
g) Taking the dirty linen to the laundry and take a clean linen to the housekeeping
h) Attending training courses
i) Reporting to the head waiter at every event

Tugas KOL Wewenang dan Pendelegasian

Jawaban nomor 1

WEWENANG

Pengertian

“hak untuk melakukan sesuatu atau memerintah orang lain untuk melakukan atau tidak melakukan sesuatu agar tercapai tujuan tertentu”

Ada dua pandangan yang saling berlawanan mengenai sumber wewenang yaitu :

1.    Teori Formal (Pandangan Klasik)

2.    Teori Penerimaan

KEKUASAAN

Pengertian

“Kemampuan untuk mempengaruhi individu, kelompok, keputusan atau kejadian.”

Kekuasaan dapat diklasifikasikan atas dasar sumbernya seperti ;

1.    Kekuasaan balas jasa

2.    Kekuasaan paksaan

3.    Kekuasaan sah

4.    Kekuasaan pengendalian informasi

 5.   Kekuasaan panutan

6.    Kekuasaan ahli

PENGARUH

Pengertian

“suatu transaksi social dimana seseorang atau kelompok dibujuk oleh seseorang atau kelompok lain untuk melakukan kegiatan sesuai dengan harapan mereka yang mempengaruhi”

DELEGASI WEWENANG

  Pengertian

“Sebagai pelimpahan wewenang dan tanggung jawab formal kepada orang lain untuk melaksanakan kegiatan tertentu”

Ada empat kegiatan ketika delegasi dilakukan :

1. Pendelegasian menetapkan dan memberikan tujuan dan tugas kepada bawahan

2. Pendelegasian melimpahkan wewenang yang diperlukan untuk mencapai tujuan atau tugas.

3. Penerimaan delegasi, baik implisit dan eksplisit menimbulkan kewajiban atau tanggung jawab

4. Pendelegasian menerima pertanggungjawaban bawahan untuk hasil-hasil yang dicapai.

PEDOMAN KLASIK UNTUK DELEGASI SECARA EFEKTIF

1.       Prinsip Skalar

2.       Prinsip Kesatuan Perintah

3.       Tanggung Jawab, wewenang dan akuntabilitas

SENTRALISASI DAN DESENTALISASI

Sentralisasi

    “Pemusatan kekuasaan dan wewenag pada tingkatan atas suatu organisasi”

Desentralisasi

  “Penyebaran atau pelimpahan secara meluas kekuasaan dan pembuatan keputusan ke tingkatan-tingkatan organisasi yang lebih rendah”

Jawaban nomor 2

Menurut saya karena wewenang dan pengaruh itu merupakan elemen yang sangat kuat dalam keberhasilan pelaksanaan dan pendelegasian terhadap seseorang. Salah satu contoh disaat briefing pagi, jika seorang f&b manajer (memiliki wewenang yang cukup tinggi) dan lalu ia memberikan delegasi yang besar  kepada head waiter dengan cara yang baik, interaktif, penuh perhatian, sopan dan saling menghargai (dalam hal ini pengaruh) maka walaupun job assignment yang diberikan tadi besar dan rumit maka pasti tidak akan ada beban besar bagi si head waiter tersebut.

Karena si head waiter ini sudah merasa ada ketenangan dalam mengerjakan pekerjaannya nanti tanpa ada rasa ragu dan takut. Ia yakin bahwa manajer nya nanti akan selalu dapat membimbingnya dan mengarahkannya disaat ia bekerja.

Jawaban nomor 3

Karena pada dasarnya seorang manajer itu sudah memiliki tanggung jawab besar terhadap manajemen perusahaan yang dipimpinnya. Ia memiliki posisi jabatan yang tinggi dan memiliki bawahan yang mesti  harus ia arahkan, kelola, dan bimbing agar SDM yang ia miliki merupakan SDM yang kompeten, professional dan smart. Hingga target perusahaan yang dipimpinnya pun dapat tercapai dengan baik bahkan lebih. Semua itu didapatkan karena delegasi yang baik yang diberikan oleh si manajer tadi serta tak lepas dari konsep wewenang dan pengaruh.

Jawaban nomor 4

Langkah-langkah sebelum melakukan pendelegasian terhadap bawahan oleh manajer

Menentukan terlebih dahulu tugas/masalah yang akan didelegasikan

Menentukan karyawan yang akan menerima delegasi

Mempersiapkan & memberi motivasi kepada karyawan yang menerima delegasi

Membuat persetujauan dan mendelegasikan

Memantau pekerjaan yang didelegasikan